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Customer Feedback

At Castlemore Ltd, we pride ourselves on providing our customers with a professional, reliable and efficient service which is tailored around the varying needs of our customers.

Please see some feedback from some of our recent customers below:

Laura was brilliant! Extremely quick and responsive, very approachable and explained things in language I understood. She turned the whole survey round in a matter of days and called myself and the estate agent to give her verbal observations on the day of the survey - got the written up version 2 days later. I could not have asked for better service.

Structural Survey, Customer, Wimborne

Very efficient, professional and helpful. Survey included photographs. Spoke to Estate Agents on our behalf. Would recommend.

Building Survey, Customer, Christchurch

Survey done thoroughly, promptly with good communication. Excellent people to deal with.

Building Survey, Customer, Poole

Excellent service. Very valuable advice and efficiently handled. This is the second time I have used this company. I would use their services again, and I highly recommend them.

Survey of property under offer, Customer, Bournemouth

Called to get a survey done, but instead they recommended I check with Building Control before they undertake any work...very helpful advice and refreshing for a company not to just take my money.

Building Survey, Customer, Warwick

Professional and friendly from the outset; flexible when a timing problem arose. A prompt verbal report given immediately after the survey followed up by a clear and comprehensive written report making our purchase decision easy. Based on this service I would be more than happy to use this company again for any of their services.

Residential pre-purchase structural survey, Customer, Ferndown

Meeting Laura Bampton on site was extremely helpful and I was impressed with her expertise and professionalism. The written report was explicit, easy to understand and not too technical for the uninitiated - this combined with the photographs, was definitely worth the cost for a comprehensive survey, which, I might add, I received via email on the same day. I would definitely recommend Laura Bampton and her company without hesitation and the scores I have given reflect this.

Customer, Lymington

I dealt with Laura who was helpful from the onset. She visited our property promptly and delivered a thorough survey report in a matter of days. We may use this in court should we need to in the future but so far it has given us the confidence to fight our own battle with our contractor over the issue of poor workmanship. It was so refreshing hiring a woman carry out this job!

Independent survey report carried out to prove poor workmanship - Customer, Dorchester

I was really pleased with Castlemore Surveyors Ltd/Laura Bamptonís survey . Several friends have moved recently and have found their surveys to be a completely dispiriting experience (even on a new house). Whilst I realise there are some properties you probably need to give up on, I feel that many surveys come across as completely negative. I felt Laura got that balance perfectly right: she managed to point out areas of concern/work required in the future without making me want to give up on the whole process. The survey was very detailed, but written in a clear and concise, non-condescending manner. Photographs were included, which made it much easier to understand. I feel confident that if I have any queries in the future (this survey was carried out before an offer was made) Laura will help. Castlemore provide an excellent service, something I appreciate even more lately, given some of the people I have dealt with in the moving process. I would not hesitate in recommending Castlemore Surveyors Limited and would definitely use them next time I require a survey.

Survey prior to putting in offer on property - Customer,Christchurch, 5 December 2013

Very helpful from the offset, and easy to communicate with via e-mail during what turned out to be a very protracted attempted purchase. Very helpful information and advice provided throughout. Would certainly use this surveyor again.

Survey of flat which I was hoping to buy - Customer, Ferndown,30 November 2013

Impressed by the professionalism and attention to detail of this company. Price was very competitive and work involved was speedily completed. Laura and her team are a delight to work with...will certainly be using her again when the occasion arises.

Survey site and draw plans for proposed sun balcony - Customer, Ringwood, 29 November 2013

For various reasons, the property I was considering didn't warrant a full structural survey, but I did have a few concerns about some aspects of my purchase that needed a professional opinion. Castlemore tailor made a survey that addressed the specific issues for me. Their report, illustrated with photographs where appropriate, was delivered promptly and was clear and easy to understand. I was reassured by the advice it contained and the answers given to the couple of additional questions I asked as a result were well researched and helpful. Throughout the process, I felt that Castlemore were actually interested in what they were doing for me and what I wanted to achieve. It was a refreshing experience and I would not hesitate in recommending them to anyone in a similar position.

Custom tailored property survey - Customer, New Milton, 20 November 2013

We asked Laura to carry out a private survey on a property we were looking to purchase. Laura carried out the work for us within 7 working days. Laura kept us fully informed at all times giving us an excellent service and would certainly recommend her to anyone. We cannot praise Laura enough. Thank you Laura.

Survey on a proposed purchase - Customer, Bournemouth, 24 October 2013

Professional and supportive of my decision not to buy first house and to buy the second.

Survey of two houses I was hoping to buy - Customer, Dorchester, 4 October 2013

Sound professional advice given. Would be first choice if similar advice required in future.

Structural Survey - Customer,Poole, 10 September 2013

Bespoke service covering all my concerns.

Building Survey - Customer,Bushey, 16 August 2013

Ms Bampton was prompt, friendly, helpful, efficient and inspired us with confidence.

Investigating cracks in the property - Customer, Hampton, 14 August 2013

Laura surveyed a house we were intending to buy. She was prompt in setting up an appointment to survey the house with the estate agent. She was thorough in her investigation of the property and revealed a significant issue related to the extension of the neighbouring house's extension, which would have been damaging to the house we were going to buy, and was extremely difficult to rectify. She gave clear advice that we should not proceed with the sale, which we followed. She spoke to us immediately after the conclusion of the survey to convey this information, she then sent an initial report with extensive photos the same day, before following up with a completed report later. Ultimately, she saved us from committing to buying a problem house. We used Laura again for a second property that we put in an offer on. She provided a similar service, but this time I am pleased to say she found no major problems and we are going ahead with the purchase. Laura is competitively priced, thorough and extremely professional.

Building survey on property for private sale - Customer, Kingston upon Thames, 19 July 2013

I dealt with Laura who was helpful from the onset. She visited our property promptly and delivered a thorough survey report in a matter of days. We may use this in court should we need to in the future but so far it has given us the confidence to fight our own battle with our contractor over the issue of poor workmanship. It was so refreshing hiring a woman carry out this job!

Independent survey report done to prove poor workmanship - Customer, Dorchester, 8 May 2013

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Contact Us

For more information on our contact details or if you would like to submit a query to us please see our Contact Us page.

Please get in touch today to see how we can help you.

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Building Surveys

At Castlemore Ltd, we have over 15 years experience of providing Building Surveying and Defect Analysis Services to a wide range of customers across Christchurch, Bournemouth, Poole, The New Forest and throughout Dorset and Hampshire.

Although we are based in Dorset, we provide our services to a large number of customers across the UK.

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About Us

Castlemore Ltd are a firm of Chartered Building Surveyors based In Christchurch, Dorset.We are fully regulated by RICS and have over 20 years experience.

We provide a full range of Domestic and Commercial services to a large number of customers across the UK.

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Access Consultancy

Our Managing Director Laura Bampton is a qualified Inclusive Environment Consultant and has over 20 years experience of Access Consultancy.

We use this experience and expertise to provide a specialist Disabled Access Consultancy Service to a large number of customers across the UK.

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Registered Address: Burford Lodge, 8 Burford Close, Christchurch, Dorset, BH23 2QF
Company Number: 06064719

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